At Kent County Self Storage, we want your monthly payment to be quick and easy. For this purpose, we have all accounts set up to be automatically withdrawn your chosen account on the 1st of each month.
We accept debit cards and all major credit cards, including pre-paid credit cards. We do not accept cash, checks or money orders.
When you rent from us you will be required to provide a credit card or debit card payment upon checkout. This card will be charged on the 1st of each month, unless you update your payment method online prior to the 1st of the month. You can do this by logging into your online account at www.kentcountyselfstorage.com/my-account. Your username will be the email address you used when renting your unit. If you don’t remember the password you chose originally, simply click the “Lost your password?” link to reset it.
The payments are collected by our system early in the morning on the 1st. Once the payment is accepted, you will automatically receive a payment receipt via email. If, for some reason, you payment is declined, you will receive an email notifying you that your payment did not go through. At this time you have the opportunity to log into your online account to update your card info and process the payment.
There is a 5 day grace period before access is restricted and late fees are applied. Payments made on or after the 6th are subject to additional fees. Please refer to your storage rental agreement for details regarding late fees and our eviction process.
As always, if you have any questions not covered here, please feel free to call us at 616-559-0011.